A series of tests may allow you to identify which system device and profile you need to select for audio with Google Meet.
For example, on Windows, if you have multiple Bluetooth devices or profiles, systematically disable all except one, e.g., "Bluetooth (Hands-free)", then test audio by joining your Meet session. Review system microphone (on macOS) and/or speaker settings (on macOS or Windows) to ensure that they reflect the devices you want to use with Google Meet. Try a restart of either Chrome (quit, then restart the app) or your device (turn off, turn back on), then try to use Google Meet. Other than video signals, such as pointing at your ear and shaking your head, text typed in Meet session chat may be the best way to communicate that audio isn't working. Select or tap the icon that looks like a dialogue box in a comic to access chat. This ensures that captions display within the video, regardless of each individual's caption setting within Google Meet. If you share your screen and play a video (e.g., from YouTube), you also may want to enable captions within the video. Each participant controls their own caption settings.
On Android or iOS, tap the screen, then tap the CC surrounded by a box (in the upper-right corner of the screen) to turn on captions. In Chrome, select the Turn On Captions button, near the lower-right corner of the screen. If audio options otherwise don't work, try calling in from a phone to listen and participate in Google Meet sessions. Alternatively, if you have either plugged in a headset or paired with an active Bluetooth headset, sound should route to either of those devices.Ī G Suite administrator may control an option to allow a dial-in number and PIN for audio access. Select the Test button to the right of the speaker option and a test sound will play to your selected speaker.īy default on Android or iOS, audio routes through the device's built-in microphone and speakers. To the right of the microphone option, an indicator displays when sound is detected. Audio Options let you adjust settings for either the Input (Microphone) or Output (Speakers). In Chrome, select the three-vertical dot menu in the lower-right, then choose Settings. In my experience, accidental mute remains the most common cause of audio issues. If you dialed in to a meeting, press *6 to unmute or mute. In Android or iOS, tap the video display area, then tap the Mute button. Within Meet, you have at least five distinct tools and options to help you with audio.ĭuring a Meet session in Chrome, move the cursor, then click or tap the Mute button that displays in the bottom-center of the screen to toggle the setting. SEE: G Suite: Tips and tricks for business professionals (TechRepublic download) Meet audio options If neither of those work, seek additional assistance from your organization's G Suite administrator.
In general, focus first on settings within the Meet app, then proceed to device adjustments, if needed. When your microphone or speakers don't work with Meet as you expect, the following tips may help you identify and resolve the issue. Google modified the system so that only the meeting creator (or Calendar event owner) could mute or remove participants from a session in Google Meet for Education. Some students chose to mute their teachers. However, when use of Google Meet for Education increased due to COVID-19 containment efforts, students discovered that any participant could mute any other participant.